Operations Manager (Maternity Leave Position)
Are you an experienced Business or Operations Manager looking for a true leadership role in a unique environment? Do you love people – and animals?
Would you like to work in an environment where the whole team work together with equality and respect, have fun, and support each other? You are someone who leads by example, harnessing the strength in others and supporting a highly passionate practice owner.
This position presents a unique opportunity for you to showcase your exceptional leadership abilities, while ensuring the smooth and efficient operation of the business. You will be supporting a small, busy practice, which shares a strong commitment to providing outstanding medical care and services to clients and their pets. Our workplace is characterised by a zero-tolerance towards all forms of bullying or aggression, and we take pride in recognising and appreciating the diverse backgrounds and unique perspectives of each individual.
Why should I choose this role?
- You will be in a genuine leadership position where you can make decisions to guide and support the team.
- We will pay a 10% salary bonus upon completion of the maternity leave contract.
- You will be provided a handover period to learn from our current superstar Operations Manager.
- There may be opportunity to job share once our Ops Manager returns from maternity leave.
- You will collaborate with and support an extremely passionate owner to ensure the business runs smoothly.
- No two days will be the same providing you variety.
- We provide flexibility so you gain more work life balance. (Full time hours over 4 or 5 days – you choose!)
- We believe that each team member brings their own unique set of skills to the table, which strengthens the team as a whole.
- We operate in a supportive, collaborative environment where everyone works together, without rigid hierarchy.
- You will be supported by a committed Practice Owner, a team of skilled nurses, dedicated receptionists, and an external HR consultant. Together, we share knowledge and expertise to support our team.
- You will receive ongoing HR coaching to ensure the practice remains compliant and up to date with Fair Work legislation and procedures.
- You will receive a competitive salary $90k – $100k plus super along with a bonus for completion of the maternity leave contract of 10% of your salary package (pro rata) (inclusive of superannuation), subject to experience.
About You
- You possess proven business acumen and hold a minimum of an Advanced Diploma in Business Management or a similar qualification (or possess a minimum of 3 years’ experience in a similar business development role).
- You may have prior experience in the veterinary industry, or you may be someone who is excited about applying your high-end skills to this new environment. (Veterinary experience will be highly regarded)
- You have a genuine love for people – and their much-loved pets.
- You are a motivator, someone people are drawn to and trust – always leading by example to harness the success, growth, and development of others.
- You have a solutions-oriented mindset and a strong drive for improvement.
- You thrive in a dynamic work environment where no two days are the same, and you are adept at performing multiple roles.
- Your duties will include compliance and business development, among other responsibilities.
- You are proficient in IT with the ability to learn new systems.
- You possess strong financial acumen and have demonstrated the ability to budget, analyse and present information to the Director to improve the practice.
- You are passionate about ensuring your team is happy and engaged.
- You are an excellent listener who can collaborate, cooperate, and compromise.
- Your warm, engaging communication style makes you approachable, even during difficult conversations.
- You have experience in coaching and training, particularly in leadership, development, and team building.
- You appreciate receiving regular feedback from your employer to facilitate your growth.
- You possess a great sense of humour that helps maintain team spirit on challenging days.
- You are motivated, focused, passionate, and assertive, but also know when to ask for help.
- You must have a current, clean driver’s license.
Please call Donna in the first instance to discuss the role, then to apply provide a cover letter and resume outlining why you believe this is the role for you.
Donna Morrison
Harmonise HR